Terms of service
TERMS OF SERVICE — The Big NYC
OVERVIEW
This website is operated by The Big NYC. Throughout the site, the terms “we”, “us” and “our” refer to The Big NYC. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.
ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your state or have given consent for a minor to use this site.
You may not use our products for any illegal or unauthorized purpose.
PRODUCTS & ORDERS
All items are made to order. Because of this:
- We reserve the right to limit or cancel orders
- Product colors may appear slightly different due to screen settings
- Availability may change without notice
PRICING & PAYMENTS
All prices are listed in USD.
We reserve the right to modify prices at any time without notice.
Payments are processed securely through Shopify and its payment providers.
SHIPPING
Orders are processed within 1–3 business days.
Estimated delivery is 4–8 business days after shipping.
Shipping times may vary depending on location and carrier delays.
RETURNS & REPLACEMENTS
Because each item is made to order, we do not accept returns or exchanges.
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we will send a replacement.
CONTACT
For any questions or issues, contact us at:
thebignewyorkcity@gmail.com
LIMITATION OF LIABILITY
We are not liable for any damages resulting from the use or inability to use our products or services.
CHANGES TO TERMS
We reserve the right to update or change these Terms at any time. Changes will be posted on this page.
GOVERNING LAW
These Terms are governed by the laws of the United States.